RETURN AND REFUND POLICY

100% Satisfaction Guarantee

At Change Products, we are committed to ensuring our customers are completely satisfied with their purchases. If for any reason you are not entirely happy with your product, you may return it for a full refund or exchange under our 100% Satisfaction Guarantee.

1. Terms of Return

• Return Period: You have 30 days from the date of purchase to return your item(s).
• State of Return: Items must be in their original condition, unused, and with all original packaging and tags attached.

2. Reason for Return

You may return any product if you are not completely satisfied, regardless of the reason.

3. Process for Return

• Initiating a Return: To initiate a return, please contact our customer service team at info@change-products.com or call us at 248-506-4823. Provide your order number and a brief description of your reason for the return.
• Return Authorization: Upon contacting customer service, you will receive a Return Authorization (RA) number and detailed instructions on how to return your item(s).

4. Process of Refund

• Terms of Refund: Once we receive your returned item(s), we will process your refund.
• Duration: Refunds will be processed within 7-10 business days of receiving the returned item(s).
• Payment Details: Refunds will be issued to the original payment method used for the purchase. Depending on your financial institution, it may take additional time for the refund to appear in your account.

5. Contact Details

If you have any questions or need assistance with your return, please contact us:

Change Products
3815 W. Fort Street, Ste B8, Detroit, Michigan 48216, United States
Phone: 248-506-4823
Email: info@change-products.com

We strive to ensure that your experience with Change Products is positive and satisfactory. Thank you for your trust and support.

This simplified Return and Refund Policy reflects our commitment to customer satisfaction, providing a clear and straightforward process for returns and refunds.