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Frequently asked questions

General Questions

What is Change Products?

Change Products is a mission-driven company specializing in eco-friendly trash bags and bamboo charcoal air fresheners, with more products added periodically. We combine quality products with a commitment to sustainability and social impact by creating jobs in underserved communities.
What makes your products eco-friendly?

Our trash bags are made with biodegradable materials, reducing environmental waste, and promoting sustainability. Our bamboo charcoal air fresheners are all-natural, designed to improve air quality without harmful chemicals.
Where are your products manufactured?

We partner with a trusted overseas manufacturer to produce our high-quality products. All items are designed to meet rigorous standards for durability, functionality, and sustainability.
How does Change Products support underserved communities?

We create job opportunities for individuals reentering the workforce, helping reduce poverty, unemployment, incarceration, and recidivism rates. Your purchase contributes to meaningful economic empowerment initiatives.
Are your products available in retail stores?

Currently, our products are available for purchase online. We are actively working to expand our presence in major retail stores nationwide.

Products And Ordering

How do I place an order?

You can place an order directly through our website, https://www.changeproductsllc.com. For bulk or custom orders, please contact us at info@change-products.com
What sizes of trash bags do you offer?

We offer a variety of sizes to meet different needs, including:
• 13-gallon Tall Kitchen Trash Bags, Lavender Scented (40-count)
• 33-gallon Flex Drawstring Trash Bags (40-count and 80-count)
• 55-gallon Drawstring Trash Bags (80-count)
• 55-gallon Contractor bags (20-count)
Do you offer custom orders or bulk pricing?

Yes, we offer custom orders and bulk purchases. Contact us to discuss your specific needs and receive a custom quote.
What is the price range for your products?

Our prices range from $7.99 for 13-gallon trash bags to $23.99 for 55-gallon contractor bags. Bamboo charcoal air fresheners are available at $7.99 per unit.
Are your products available for international shipping?

Currently, we ship within the United States. Please contact us for inquiries about international shipping.

Shipping And Returns

How long does shipping take?

Orders typically ship within 3-5 business days. Expedited shipping options are available at checkout.
What is your return policy?

We accept returns or exchanges within 30 days of purchase for unused, unopened products. Contact our customer service team for assistance with returns.
Do you offer free shipping?

Shipping costs are calculated at checkout based on your location and order size. We strive to keep shipping fees as low as possible while ensuring timely and reliable delivery.

Social Inpact And Sustainability

How does Change Products contribute to environmental sustainability?

We prioritize eco-friendly practices by offering biodegradable trash bags and natural air fresheners. Our products are designed to reduce waste and minimize their impact on the environment.
How does my purchase help underserved communities?

Every purchase supports job creation and training for individuals reentering the workforce, as well as provides employment opportunities for local Detroiters. This helps build stronger communities, reduce poverty, unemployment, incarceration, recidivism, and contribute to economic growth in underserved areas.

Contact And Support

How can I contact customer support?

You can reach our customer support team by email at info@change-products.com or by phone at (248) 506-4823.
Where is Change Products located?

Our headquarters is located at 3815 W. Fort Street, Suite B8, Detroit, MI 48216
Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor your delivery status.